Resident Lending Group, Mortgages, Oregon

Mortgage Professionals you can trust.

Our Team at Resident Lending Group is dedicated to providing professional service to all of our clients.

Please contact a representative for more information.

Lois Mulrooney

Lois Mulrooney, President and Senior Loan Officer
NMLS# 245049

Lois Mulrooney was born in Arizona, raised in California and moved to Salem, Oregon in 1985. She’s worked in management since 1991 and entered the Real Estate Industry, specifically title and escrow, in 1996. She began her career in the Mortgage Industry in 1998 and started Resident Lending Group, Inc with her husband and partner Sean Mulrooney in 2004.

Lois has always been extremely involved in her community in one capacity or another, recently serving as the President of the Rotary Club of Salem 2006-07, for which she has been a member since 1996. Lois has also been involved with the Salem Area Chamber of Commerce, Marion Polk Builder Industry Association, Salem Association of Realtors and the Oregon Association of Mortgage Professionals. Lois’s passions are her family, faith, work and community. She enjoys painting, gardening and traveling.

Lois considers the office of Resident Lending Group her 2nd home and everyone that works with Resident Lending Group is like family. She takes pride in the work ethic of the office and everyone’s drive for continued knowledge and growth personally and professionally.

Sean Mulrooney

Sean Mulrooney, Vice President

Sean began his career in the Mortgage Industry in 1999 as a successful branch Operations Manager responsible for payroll and record keeping as well as Quality Control, among other responsibilities. Sean and his wife and partner Lois Mulrooney started Resident Lending Group, Inc in 2004. Sean is a member of Salem Rotary, Salem Area Chamber of Commerce, Marion Polk Industry Association and the Salem Area Chamber of Commerce.

Maxine Jones

Maxine Jones, Senior Loan Officer
NMLS# 245110
cell: 503-930-8302

Born in Rochester, NY in 1970 and moved to Oregon in 1976 where she grew up in Keizer and currently resides in South Salem. She has been working in the Real Estate industry since 1991 in the title/escrow for nearly 10 years, taking small break to be home with her daughter and returning to originate loans in 2002.

With experience in other aspects of the industry she has a very good understanding of what happens from beginning to end of a transaction and everything in between. Maxine has been involved in many organizations in the area including Salem Chamber, Keizer Chamber, Salem Association of Realtors, Marion and Polk Building Association, on the board of the Salem Art Association, and 2006-07 President of Keizer Rotary where she has been a member since 1997. Maxine said—“I love helping people, that’s why I feel both my positions in Keizer Rotary and as a mortgage broker fit who I am. Although they help people in different ways whether it be raising money for a soccer field for children or helping someone with financing to help in their goal of purchasing a home, it is a very gratifying feeling to have helped make someone’s dream come true.”

Jocelyn Watson

Jocelyn Watson, Senior Loan Officer
NMLS# 899486
cell: 503-507-4888

Jocelyn grew up in Salem and has been in the Real Estate industry including banking/lending and title and escrow for over 10 years. She has a proven track record with maintaining and enhancing relationships with existing customer base and takes on new challenges with great tenacity and enthusiasm. Jocelyn is responsible for assisting loan officers with the processing of mortgage loan applications and following industry guidelines to insure compliancy. She works diligently with the wholesale lending sources, title and escrow companies, insurance agencies, Realtors and the borrower to maintain strong partnerships throughout the Real Estate transaction and beyond. She is an invaluable part of the Resident Lending Group team!

Jocelyn Watson

Kellie Alexander, Processor / Loan Officer
NMLS# 1989707
office: 503-589-1999

Kellie was born and raised in Salem and has an extensive background in banking services and Real Estate. Starting in 2006, she worked almost 10 years in banking with a focus of operations/fraud detection. Leaving banking in 2016, she ventured into Real Estate, working for top producers in the Willamette Valley and gaining a deep knowledge of Real Estate purchasing/selling and new construction. Seeking a new challenge, she stepped into mortgage lending in 2020.

She enjoys working with a variety of people, but loves the first time home buyer. Sharing her knowledge and helping guide people to make decisions that best fit their situation is her true passion. Outside of work, Kellie enjoys spending time with her boyfriend and animals, doing things outdoors and traveling.

Vikkye Fetters-Delfino

Vikkye Fetters-Delfino
Processing Manager / Loan Originator
NMLS# 2064598
office: 503-589-1999

Vikkye was born and spent most of her childhood in McMinnville, Amity, and Dayton, Oregon- and then promptly began travelling and living in new places! After brief stints in Texas, California, and Hawaii, she decided that home is where the trees are and stayed in Oregon for good! After graduating from Western Oregon University she tried her hand at a few interesting industries, including a Haunted History Tour company, before she happily held the position of Executive Director for the Monmouth-Independence Chamber of Commerce. Her passion for growing small businesses and providing connections to her community led her to Resident Lending Group- where she manages processing and anything beyond!

She enjoys working with clients to quell concerns, solve problems, and knock items off their to-do lists… but she especially loves making people inside and out of the office laugh and smile. Outside of the office Vikkye enjoys music and has a volunteer DJ position with a local Salem radio station as well as supporting her large group of entrepreneurial friends who continue to provide interesting and valuable assets to the Salem community and beyond!

Katy Bishop

Katy Bishop
Loan Officer
NMLS# 1715869
office: 503-589-1999

Katy Zielinski (aka Katy Bishop) joined the Resident Lending Group family in 2014 as a loan processor. Since then, she’s had a baby (who joined us in the office for a glorious 6 months of her life), bought a house, married her sweetheart and learned so much about the mortgage industry that she is now a full time loan officer. Katy has a passion for fashion and her two children, Rowdie and Georgia, follow in her footsteps. She loves her annual bow hunting trips with her family and visits with the kids to the hop farm where her husband Matt Zielinski manages. Family, farming, fashion and financing make her a quadruple threat! She cares for her clients as family and always advocates for their best interests. This is the key to her success.

Penelope “Penny” Penna
Reception, Processing and Quality Control

Penny was born and raised in New York State and transplanted to Oregon in 1976. Her work experience includes 20 years with the Oregon State Police and 8 years with Office of State Fire Marshal. Penny’s experience includes clerical, management, records audit & facility inspections in accordance with State of Oregon’s Statutes and Rules. She’s a loving mom and grandmother who enjoys crafts, reading, yard work, pets, Bunko and her friends. She’s described by those who work with her as consistent, accountable, loyal and reliable. Considered by those in the office as our “resident den mother”, she’s always looking out for everyone’s best interests.

Building relationships with our clients to provide successful home ownerships.


“We believe every client should be treated with the utmost consideration taken when evaluating their financial needs."



“Lois, I so much appreciate your gentle, professional nature.”
—Lori B


“We loved working with Lois. She was very personable, sweet and professional. It seems like everyone we talk to knows about her!”
—Andrew and Christina S


“I am pleased with the commitment that Lois showed to get the loan processed. Thanks!!”
—Anand N


“I am pleased with the commitment that Lois showed to get the loan processed. Thanks!!”
—Anand N


“Very professional and friendly. Would do business with her again. Would highly recommend!”
—Matthew & Lyndsie S


“Wonderful experience. I feel like in Lois I not only have a lender, but a new friend.”
—Amy D


“Terrific service and people. Good experience and will recommend you.
—James and Annabelle S


“Couldn’t have been happier with my loan and everyone in the office!
—Sharon H


“With this being our first home purchase, we had a lot of questions. Maxine was so fast and efficient, an absolute treasure to work with!”
—Grant C


“The process was excellent from start to finish. Maxine did a great job keeping us informed all along the way.”
—Jane M


“Communication was awesome, she kept us informed at every turn of the way. Wow! She is such a great loan officer. I’ve recommended her to several people. I really felt like she was working for us!”
—Matt and Kelli S


“Maxine was wonderful! Very helpful! She went out of her way to make this easy!”
—Scout M


“Jocelyn is excellent! She responded quickly to emails and provided helpful information. She was always pleasant and obviously works very hard!”
—Gabriel & Adrianne W



“Jocelyn was great! Quick to respond to our emails and very knowledgeable. ”
—Ryan and Staci S



“Jocelyn’s communication and follow-up was very impressive. We will refer to her definitely!”
—Breanna and John K



“Pleasant, professional and fast turn-around. It was great!”
—David & Valerie F



“Terrific service and people. Good experience and will recommend you.”
—James and Annabelle S



“Service was beyond expectations. Perfect! Helpful, informed and very nice!”
—Emmanuella and Justin